Aircall | The phone system for scaling businesses

We spent 3 weeks (and countless headaches) trying to set up a phone system from a competitor. After 3 weeks, we still weren't able to make a phone call. The day that I discovered Aircall, I had a functional trial in my hands, was able to make a call on a new phone number, and then had my whole team set up. Very impressed with the service.

The way that Aircall operates has made a huge impact on the way that my team functions. The features in Aircall make is easy for my team to split up into smaller teams within Aircall based on specific topics that our customers have which are allocated to the right agents. Aircall easily integrates with our CRM and their support team has always been reliable. We haven't experienced any dropped calls since launching with Aircall.

Aircall was incredibly fast to implement for my team of 15+ users when the pandemic began and we needed to quickly and efficiently pivot to remote work. In my opinion, the responsive support they provided and the speed with which we were able to get our teams up and running after moving from the office to home for the first time was remarkable. We had both our sales team and our customer service team set up with Aircall accounts on their Macs and mobile devices within 48 hours!

Aircall gives us office functionality without being in the office. We are able to take calls and transfer them with ease. Also, we are able to use our business number so that when we call our customers they see our local business number on their caller ID. Give Aircall a shot. We have loved it and are very happy with our decision.