Telecommunications Services

What we do

Fast, reliable and effective communication solutions.

At upstream, we provide trusted telecommunications services to businesses around Australia. We tailor solutions to suit our client’s needs and industry requirements, and provide fast, reliable and affordable service options with or without hardware.

Our goal is to support businesses through flexible solutions that are designed to improve the efficiency of day-to-day operations.

NBN, Telco, Teams Connect and VoIP

Connecting Your Business with Advanced Telco Solutions

Experience seamless communication and effortless connectivity with our Telco, VoIP, and NBN services. We specialise in robust telecommunications solutions that cater to modern businesses. From crystal-clear VoIP systems to reliable NBN services, we ensure superior connectivity and communication capabilities. Our tailored solutions enhance collaboration, streamline operations, and keep you connected to your customers and team, no matter where you are. Empower your business with our connectivity solutions that drive efficiency, facilitate growth, and connect you to the world.

VoIP

Our unique hosted VoIP phone systems are designed to help your business communicate faster and easier than ever before. These systems are flexible and work remotely and in-house. VoIP allows for multiple calls at one time, including conference calls and group calls within your organisation.

Communication has never been faster and easier.

See VoIP Pricing

Internet

It’s almost impossible today to run a business without the internet, and if your connection is slow, it can be frustrating. We provide our clients with access to a powerful internet system that is designed to keep you working efficiently, with high-speed NBN internet at the ready.

One of the biggest benefits of our partnership with NBN? No lock-in contracts.

See Internet Pricing

Mobile

Say goodbye to long, expensive phone repayments with our mobile offering. Choose a SIM Only Plan and enjoy unlimited calls/texts within Australia without the inconvenience of a lock-in contract. All you need is your own device and to choose the plan that suits your mobile usage.

Get a flexible, month-to-month offer today without getting locked in a 12 or 24-month contract.

See Mobile Pricing

Teams Connect

Unify your business calls and team collaboration with Teams Connect — powered by Microsoft 365 and upstream’s telecommunications expertise. Make and receive calls, chat, host video meetings, and collaborate—all from a single platform. Say goodbye to juggling multiple tools and keep your team connected effortlessly.

See Teams Connect Pricing

Stay Connected Always

Reliable Connectivity

Uninterrupted Communication. Ensure consistent and high-quality communication channels for your business with reliable telecommunication solutions.

Save More, Talk More

Cost-Effective Calling

Affordable VoIP Solutions. Enjoy reduced calling costs without compromising on call quality with our VoIP services.

Grow Your Network Seamlessly

Scalable Systems

Easily Scalable Solutions. Expand your telecommunication capabilities easily as your business grows, ensuring scalability and flexibility.

Teamwork Without Borders

Enhanced Collaboration

Unified Communication Tools. Foster better collaboration with tools that integrate voice, video, and messaging in a single, easy-to-use platform.

Freedom to Work Anywhere

Remote Working

Support for Remote Teams. Enable efficient remote working with VoIP solutions that keep your team connected, no matter where they are.

More Than Just Calls

Advanced Features

Feature-Rich VoIP Services. Benefit from advanced VoIP features like call forwarding, voicemail to email, and conference calling for enhanced productivity.

Your Conversations, Protected

Robust Security

Secure Communication Channels. Keep your communications safe with robust security protocols, ensuring privacy and data protection.

Connect with Your Tech Stack

Seamless Integration

Easy Integration with Existing Systems. Integrate VoIP solutions smoothly with your current technology infrastructure for a cohesive communication experience.

What services does upstream offer in Telco, VoIP, and NBN?

upstream offers a comprehensive range of services in telecommunications, including VoIP (Voice Over Internet Protocol) solutions, NBN (National Broadband Network) services, and customised telecommunications strategies. Our services are designed to enhance communication, increase efficiency, and ensure reliable connectivity for your business.

How can switching to VoIP benefit my business?

VoIP technology offers numerous benefits over traditional phone systems, including cost savings, higher scalability, improved functionality with features like call forwarding and voicemail to email, and enhanced mobility that allows employees to communicate from anywhere.

Is NBN suitable for my business, and what advantages does it offer?

NBN is ideal for businesses requiring high-speed internet connectivity. It provides faster and more reliable internet access, which is essential for operations like cloud computing, online transactions, and seamless communication. The increased speed and reliability can significantly boost productivity and efficiency.

Can upstream provide custom solutions for my specific communication needs?

Absolutely. We specialise in creating tailor-made communication solutions that cater to the specific needs of your business. Whether it's integrating VoIP with your existing infrastructure or setting up a bespoke NBN service, we have the expertise to deliver a solution that fits your unique requirements.

What kind of support and maintenance does upstream offer for these services?

We offer comprehensive support and maintenance for all our Telco, VoIP, and NBN services. This includes regular system updates, prompt troubleshooting, and customer support to address any issues or queries you might have. Our aim is to ensure uninterrupted and high-quality communication services for your business.